TERMS OF SERVICE
Preamble
These general conditions of use are concluded between:
- the manager of the website, hereinafter referred to as “the Publisher”,
- any person wishing to access the site and its services, hereinafter referred to as “the User”.
Article 1 - Principles
The purpose of these general conditions of use is to provide a legal framework for the use of the CASSY site and its services.
The website cassyshoes.com is a service of:
The CASSY company located at 45 RUE D'ARMAGNAC - 33800 BORDEAUX
- Website URL: cassyshoes.com
- e-mail: contact@cassyshoes.com
The general conditions of use must be accepted by any User, and their access to the site constitutes acceptance of these conditions.
Article 2 - Evolution and duration of the T&Cs
These general conditions of use are concluded for an indefinite period. The contract produces its effects with regard to the User from the start of use of the service.
The CASSY site reserves the right to modify the clauses of these general conditions of use at any time and without justification.
Article 3 - Access to the site
Any User with internet access can access the CASSY site free of charge and from anywhere.
The costs incurred by the User to access it (internet connection, computer equipment, etc.) are not the responsibility of the Publisher.
The site and its various services may be interrupted or suspended by the Publisher, in particular for maintenance, without any obligation to provide notice or justification.
The User of the site has access to the following services: ready-to-wear and women's accessories.
The site includes a member area reserved for registered users. These users will be able to access it using their login details.
The services reserved for members are as follows: personal account, management and monitoring of current and past orders, access to invoices.
Article 4 - Responsibilities
The Publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the site or to one of its functionalities.
The equipment used to connect to the site is the sole responsibility of the User, who must take all appropriate measures to protect the equipment and data, particularly from viral attacks via the Internet. The user is also solely responsible for the sites and data he or she consults.
The Publisher cannot be held responsible in the event of legal proceedings against the User:
- due to the use of the site or any service accessible via the Internet;
- due to the User's failure to comply with these general conditions.
The Publisher is not responsible for any damage caused to the User, third parties and/or the User's equipment as a result of his/her connection to or use of the site and the User waives any action against the Publisher as a result.
If the Publisher were to be subject to amicable or legal proceedings due to the User's use of the site, the User may take action against the Publisher to obtain compensation for all damages, sums, convictions and costs which may arise from these proceedings.
Article 5 - Intellectual property
All technical documents, products, photographs, texts, logos, drawings, videos, etc., are subject to copyright and are protected by the Intellectual Property Code. When they are given to our customers, they remain the exclusive property of CASSY, the sole holder of intellectual property rights to these documents, which must be returned to it upon request.
Our customers undertake not to make any use of these documents that could infringe the supplier's industrial or intellectual property rights and undertake not to disclose them to any third party, without the express prior authorization given by the Publisher.
Article 6 - Hypertext links
The establishment by the User of any hypertext links to all or part of the site is strictly prohibited, except with the prior written authorization of the Publisher, requested by email to the following address: contact@cassyshoes.com.
The Publisher is free to refuse this authorization without having to justify its decision in any way. In the event that the Publisher grants its authorization, it is in all cases only temporary and may be withdrawn at any time, without any obligation for the Publisher to provide justification.
In any case, any link must be removed upon simple request from the Publisher.
Any information accessible via a link to other sites is not under the control of the Publisher, who declines all responsibility for their content.
Article 7 - Protection of personal data
Data collected
The personal data collected on this site are as follows:
- account opening: when creating the user account: surname; first name; email address; telephone number; postal address;
- connection: when the user connects to the website, the latter records, in particular, their surname, first name, connection data, usage data, location data and payment data;
- profile: the use of the services provided on the website allows you to complete a profile, which may include an address and a telephone number;
- payment: as part of the payment for products and services offered on the website, the website records financial data relating to the user's bank account or credit card;
- communication: when the website is used to communicate with other members, data concerning the user's communications are subject to temporary storage;
- cookies: cookies are used, as part of the use of the site. The user has the option to deactivate cookies from his browser settings.
Use of personal data
The personal data collected from users is intended to provide the website's services, improve them and maintain a secure environment. More specifically, the uses are as follows:
- access and use of the website by the user;
- management of the operation and optimization of the website;
- organization of the conditions of use of the Payment Services;
- verification, identification and authentication of data transmitted by the user;
- offering the user the possibility of communicating with other users of the website;
- implementation of user assistance;
- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
- prevention and detection of fraud, malware (malicious software) and management of security incidents;
- management of possible disputes with users;
- sending commercial and advertising information, based on the user's preferences.
Sharing personal data with third parties
Personal data may be shared with third-party companies in the following cases:
- when the User uses the payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has entered into contracts;
- when the User publishes, in the free comment areas of the website, information accessible to the public;
- when the User authorizes a third party website to access his data;
- when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;
- if required by law, the website may carry out the transmission of data to respond to claims made against the website and to comply with administrative and judicial procedures;
- if the website is involved in a merger, acquisition, transfer of assets or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.
Security and Privacy
The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the Internet.
Implementation of user rights
In accordance with the regulations applicable to personal data, users have the following rights, which they can exercise by making their request to the following address: contact@cassyshoes.com.
- the right of access: they can exercise their right of access, to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user's identity in order to verify its accuracy.
- the right of rectification: if the personal data held by the website is inaccurate, they can request that the information be updated.
- the right to erasure of data: users may request the erasure of their personal data, in accordance with applicable data protection laws.
- the right to restriction of processing: users can ask the website to restrict the processing of personal data in accordance with the assumptions provided for by the GDPR.
- the right to object to data processing: users may object to their data being processed in accordance with the assumptions provided for by the GDPR.
- the right to portability: they can request that the website provide them with the personal data provided to it in order to transmit it to a new website.
Evolution of this clause
The website reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he or she has the option of deleting his or her account.
Article 8 - Cookies
The CASSY website may automatically collect standard information. Any information collected indirectly will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.
Article 9 - Applicable law
These general conditions of use are subject to the application of French law.
If the parties fail to resolve a dispute amicably, the dispute will be submitted to the jurisdiction of the French courts.