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We are committed to providing an exceptional delivery experience worldwide, with options tailored to your needs and quality service, wherever you are.

Order Preparation

Our teams are committed to carefully preparing each order within 24 hours (excluding weekends and public holidays). During busy periods (Black Friday, Secret Path, collection launches, etc.), this timeframe may exceptionally extend to up to 5 business days. Each order is treated with special care.

Delivery in Metropolitan France

- Standard Home Delivery (GLS): €6. Home delivery is guaranteed within 24-48 hours.

- Standard delivery to collection point (GLS): €4. Delivery to collection point is guaranteed within 24-48 hours.

- Express home delivery (GLS): €10. Express home delivery is guaranteed within 24 hours.

Delivery in Europe and internationally

We offer an international delivery service through our partners GLS and Colissimo, ensuring fast and secure transport.

- Standard home and collection point delivery: Costs and delivery times vary depending on the destination country, estimated upon validation of the delivery address.

Important Information

- Once the order has been shipped, it is no longer possible to change the delivery address or cancel the order.

- In case of return to sender, we will refund your order as soon as possible or resend your package to you, depending on your choice.

- Once your package has been shipped, any changes to the delivery address made directly to the carrier, or any specific request for safe delivery (for example, to your garden or another designated location) will be your responsibility. In these cases, no claims will be accepted for loss, theft, or damage.

- Orders selected for express delivery cannot be delivered during the weekend, as carriers do not provide delivery services during this time. Therefore, any express delivery order placed after 8 a.m. on Thursday will be delivered the following Monday.

Monitoring and Assistance

Upon shipment, you will receive a tracking link to follow your package to its destination. Our customer service team is available to answer any questions or provide assistance with your order.

We hope that your experience with us will bring you complete satisfaction, and we remain at your disposal to make each step as pleasant as possible.