Before your first outing, give your shoes a protective barrier. Applying a CASSY waterproofing spray designed for suede is recommended, as it helps repel dirt and moisture. It is recommended to maintain a distance of approximately 20 to 30 cm between the spray and the surface of the shoes. This distance allows for even application of the product, ensuring effective protection against moisture without saturating the material. Be sure to apply the waterproofing spray in a well-ventilated area and follow the manufacturer's specific instructions for best results.

When cleaning suede, it is recommended to gently brush it with a specially designed CASSY brush to remove surface dirt. In case of stains, a special eraser or crepe brush suitable for suede can be used, using gentle circular motions. Use the special CASSY foam cleaner without residue. Avoid using water or chemicals, as they could damage the delicate surface of the suede. For leather, simply use a cleansing milk or nourishing cream once a month. After cleaning and care, let your shoes dry at room temperature, away from heat sources and direct sunlight, to preserve their color and texture.

Proper storage is the first step in maintaining your shoes and will prolong their life. Store your CASSY shoes in a dry, ventilated place, away from direct light and moisture. Use shoe trees to maintain their shape, especially for leather models, and store them separately to avoid friction and deformation.

A well-maintained pair can last through the seasons or experience a new life. Rather than throwing them away, consider extending the life of your shoes. A trip to the shoemaker may be all it takes: resoling, replacing heels, recoloring, or caring for the leather will restore shine and comfort to your favorite pairs. When wear and tear is too noticeable, give them a second life. Many associations and collection points accept used shoes, even damaged ones. Some will be repaired and redistributed, while others will be recycled in specialized recycling channels. Finally, for creative minds, an old pair can also become a decorative object or a craft project. Recycling also means thinking differently.

Avoid contact with water, rain, and humidity as much as possible.

Avoid repeated rubbing against rough surfaces.

Do not wear the pair in particularly muddy or dirty conditions.

After each use, allow the shoes to air naturally before storing them.

To remove dust or small dirt particles:

• First, let the shoe dry completely if it is wet.
• Gently brush the surface with a soft brush, ideally suited for suede.
• Always brush without pressing hard so as not to crush or damage the fibers.
• For a light stain, use a clean, very slightly dampened cloth, without soaking the material.
• Always test cleaning on an inconspicuous area before treating the entire shoe.

Avoid: washing machine, immersion in water, harsh stain removers, alcohol, solvents, disinfectant wipes, and products containing bleach.

If your shoes are wet:

1. Gently remove excess water with a clean, absorbent cloth.
2. Let them air dry naturally at room temperature.
3. Absolutely avoid using a hairdryer, radiator, or any direct heat source.
4. Once completely dry, gently brush the suede to restore its original appearance.

Do not try to rub a wet stain immediately: this can spread it and push the dirt deeper into the fibers.

Allow the area to dry if necessary, then brush gently. For a stubborn stain, use a product specifically designed for synthetic suede and follow the manufacturer's instructions carefully.

To keep your shoes in shape:

• Store them in a dry place, away from humidity and direct light.
• Avoid enclosing them when they are still damp.
• Use tissue paper or a shoe tree to maintain their shape.
• Avoid placing one pair directly against another to limit friction and color transfer.

Synthetic suede is designed to be easier to care for than natural suede, but it remains sensitive to friction, moisture, and chemicals. Gentle and regular maintenance will help preserve its original feel and appearance for longer.