International Shipping and Rates
We are committed to providing an exceptional delivery experience worldwide, with options tailored to your needs and quality service, wherever you are.
Order Preparation
Our teams are committed to carefully preparing each order within 24 hours (excluding weekends and public holidays). During busy periods (Black Friday, Secret Path, collection launches, etc.), this period may exceptionally extend to 5 working days. Each order is treated with particular attention.
Delivery in Metropolitan France
- Standard home delivery (GLS): €6.90. Home delivery is guaranteed within 24-48 hours.
- Standard delivery to collection point (GLS): €3.90. Delivery to collection point is guaranteed within 24-48 hours.
- Express home delivery (GLS): €10.99. Express home delivery is guaranteed within 24 hours.
Delivery in Europe and Internationally
We offer an international delivery service via our partners GLS and Colissimo, ensuring fast and secure transport.
- Standard delivery to home and collection point: Costs and times vary depending on the destination country, estimated upon validation of the delivery address.
Important Information
- Once the order has been shipped, it is no longer possible to modify the delivery address or cancel the order.
- In the event of a return to sender, we will refund your order as soon as possible or resend your package, depending on your choice.
- Once your package has been shipped, any changes to the delivery address made directly to the carrier, or any specific request for safe delivery (for example, in your garden or another designated location) will be your responsibility. In these cases, no claims will be accepted in the event of loss, theft or damage.
- Orders selected for express delivery cannot be delivered during the weekend, as carriers do not provide delivery service during this period. Therefore, any order placed for express delivery after 8am on Thursday will be delivered the following Monday.
Monitoring and Assistance
As soon as it is shipped, you will receive a tracking link to follow your package to its destination. Our customer service is available to answer any questions or provide assistance with your order.
We hope that your experience with us will bring you complete satisfaction, and we remain at your disposal to make each step as pleasant as possible.
