Our customer service will be happy to help you.
If you have any questions, please fill out this contact form and our team will respond within 48 hours.
Frequently Asked Questions
Use the FAQ section to answer your customers' most frequent questions.
Your tracking will be sent as soon as your order is shipped, i.e. within 24 working hours after placing your order.
If you still have no follow-up after 48 business hours, please contact us.
It depends on your location. Orders are processed every following business day. You will receive tracking at that time.
It takes between 1-2 days in France upon receipt of tracking.
Deliveries within Europe can take between 3-5 working days and 5-7 days internationally. Delivery details will be provided in your confirmation email.
