If you wish to return an item to change size or color, please contact us by e-mail beforehand to check if your size/color is available.
If you wish to exchange for another product, return the original item for us to process the refund and place a new order.
Returns are processed within 14 days of receipt of your package (excluding weekends and public holidays). An email will be sent to you when it has been processed. If you have not received confirmation after 14 working days, contact us with your order number and details of the returned items.
We are sorry to hear that you are having issues with your order. If you received a defective item, please contact us and provide us with images of the product you received within 24 hours of receiving your delivery.
If you do not notify us within 24 hours of receiving your order, we cannot guarantee a full refund of your order.
Promo codes can be added at checkout by entering your code in the 'discount code' box.
You can only enter one promotion code.
Make sure your order meets the terms and conditions of the specific code.
If you have promotional items in your order, this may invalidate the promotional code.